Troubleshooting – “Help! Why are my numbers low?”

I don’t get questions very often. Not blogging much anymore will do that. But over the years, there’s been one question that’s come up a lot:

“How do I get my numbers up?”

Its cousin question is worth mentioning too: “This paladin is new to my guild and their numbers are terrible, what are they doing wrong?”

Obligatory Side Note on Healing Meters

Do I really need to say that healing meters should be approached with caution? After so many essays around the WoW community about how healing meters work, I’m probably wasting my typing energy, but to avoid having to clarify things later on, here’s your basic “how to look at healing meters“.

When looking at healing logs, look at the big picture. Healing meters are a detail in that big picture.

Let’s look at this snapshot:

The random pally is slightly behind the random druid. Not a big enough gap to send out alarm bells. Different fights and different healing strategies might give one player more healing done than another. Heck, I’ve seen Baleroc logs where the Death Knight tank was way ahead of any healer on the meters.

But there could be a problem. The random pally could have let their assignment(s) die while goofing around, blowing cooldowns. They could have kept healing after a wipe was called. They could have been spamming healing on themselves while standing in crap. The recorded segment might even have been too short to get a clear image of the general healing output.

The random pally’s numbers aren’t a problem, but it doesn’t necessarily mean that random pally is problem-free.

As for “You”, You’s numbers are a problem. But maybe You died early. If it’s a one-time occurrence, it’s nothing to be concerned about. But if all of You’s healing meters look like this, then this post is for You.

Your numbers are low because…

1) You’re not casting enough

I’ve got Codi‘s cheerful voice stamped in my head from the Raid Warning Holy Paladin Roundtable: “ABC! Always be casting!”

This is the main problem with low numbers. You’re not going to get any healing done if you’re not casting heals. (Duh)

Case in point, lets look at the amount of casts from each paladin from the above snapshot:

Random Pally:

You:

You cast 7 Flash of Lights while Random Pally didn’t, but otherwise:

Random Pally cast 21 Divine Lights while You only cast 8.
Random Pally got 163 Beacon of Light transfers while You only got 69.
Random Pally cast 28 Holy Shocks while You only cast 14.

Get the idea?

Lows cast numbers are usually cause by one or more of the following:

– Waiting for damage: This is super common in new holy paladins. Don’t wait for damage. Unless you’re pressed for mana or you’re clearly not expecting any damage, you should have holy lights and holy shocks going at pretty much all times. Also learn each fight’s damage patterns to anticipate when to start reving up those massive heals.

– Bad healing frames: You need frames that leave enough room on your screen to see the fight, that make targeting heals easy and that let you see the buffs/debuffs you need to track. If you want a big selection, Grimmtooth wrote a fantastic frames comparison series. Otherwise, I suggest using whichever addon the other healers in your team use. That way, if you need help, you’ll have a few experts at your disposal.

– Bad computer/internet: It sucks, but you wouldn’t play hockey with a broken stick and broken skates, would you? If your equipment is so bad that you’re not able to do anything in raids, hold off on the raiding until you can get some functional equipment. (The good news is that the equipment requirements for raiding 10 mans at a casual level aren’t that high.)

– Low haste: Actually, when huge discrepancies occur on healing meters, gear differences will be the most minor factor. I mean, gear will up your numbers, that’s why we get gear and gem it and reforge it. But among the other low healing output culprits listed here, gear will have the least effect.

Your numbers are low because…

2) Your Beacon Strategy Needs Tweeking

Now that you’re casting more, have a look at who you’re casting Beacon on. If you’re unsure of how to visualize Beacon (and other buff/debuff) uptime, I’ve got a detailed how-to at your disposal.

– Keep it up: On the picture here, Beacon fell off. Beacon should be up at all times. All times. If your Beacon is falling off, find some frames that show you clearly how much time you have left on Beacon.

– Choose your target carefully: Beacon of Light targets should fit in with your healing strategy. When you’re talking about strategy in your healer chat pre (or post)-pull, bring up your reasoning for your Beacon target so your teamates can work with it. While Beacon alone won’t keep a tank up, it’ll still be a major part of your healing and it’s very important to do it right. You can read about choosing a Beacon target here (it’s a bit dated and was written with 25s in mind, but the gist of it is still applicable).

Your numbers are low because…

3) You’re Not Using Cooldowns

When briefing new paladins, I often stress the cooldown rotation aspect of paladin healing. We’re like tanks that way: we’ve got so many cooldown that we’re not healing anywhere near our full potential if we’re not using them regularly.

The cooldown usage for “You” here was actually pretty good (especially considering this was a 4 minute Ragnaros attempt). Divine Favor or Lay on Hands didn’t show up on the list, but otherwise, You was using their toolbox pretty extensively.

When remembering to use cooldowns is an issue start practicing. Run some 5 mans or some battlegrounds and hit your cooldowns whenever they come up. Once they become second nature, reflect on the opportune moments to use them. But get in the habit of actually using before you start sitting on them “just in case”. We have so many cooldowns that you’ll usually have at least one available for emergencies.

Your numbers are low because…

4) You’re Using the Wrong Spells

This is the least likely to responsible for low healing numbers. After cooldown and Beacon usage is out of the way, our healing is pretty straightforward: Holy Shock on cooldown, Holy Light as a base heal and Divine Light as a major-damage heal. Some paladins use Flash of Light when in an emergency. (I’ve seen some use Flash of Light as their base heal, but I wouldn’t. It’s a lot of mana wastage.)

But if you want to get technical, lets look at “You”‘s spell breakdown again.

Holy Shock wasn’t used on cooldown. Holy Light should have been cast a lot more. A lot more. There was mana wastage with 7 uses of Flash of Light – if there were truly 7 emergencies during that attempt, at least several could have been avoided with a more consistent use of Holy Light.

As for Holy Power sinks (Word of Glory vs Light of Dawn), Word of Glory is the typical option in 10s and when healing a non-Beacon target. Light of Dawn is fantastic in 25s (though there has been some tweeking with the Holy Power sink spells so I don’t know if Light of Dawn still offers more tank healing via Beacon than Word of Glory) and has some leverage in 10s when the team is grouped up for major splash damage.

Your numbers are low because…

5) You’re Not Judging Enough

Random Paladin:

You:

Unless there’s an excruciatingly healing-intensive moment, Judgement should be used on cooldown. On cooldown.

The first paladin here judged 12 times, the other judged 7. Something’s not right.

While Judging won’t directly increase your healing done (the tiny self heal you get from judging is insignificant) the effect it has on mana during the fight is noticeable. More mana means more freedom to use bigger heals and less Divine Pleas, which will influence your output (and usefulness).

I keep a button with Judgement on my bars so I can see when it comes off cooldown, but you’ll find that with some practice, you’ll feel the rythm of paladin healing and will just know when you can cast it again. Keep the attack target targetted (or have a Judgement macro that assists the tank) and bind Judgement to an easy key (I move with ESDF, so I have Judgement bound to “R”, it’s super easy to hit).

So Cast, Judge and be Merry

There you have them: the keys to keeping up with your teammates in terms of healing done. Don’t stop casting, put some thought into your Beacons, use your Cooldowns, pick your spells properly and judge. That’s all there is to it.

Explore posts in the same categories: Paladinning Info, World of Logs

Tags: evaluating paladins, healing, healing meters, holy paladins, paladin healing, paladins, raiding, reading raid logs, troubleshooting paladin healing, world of logs

Both comments and pings are currently closed.